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Customer Engagement Partners

CHP Engagement Partners (utilities, federal agencies, states, and municipalities) commit to promote Packaged CHP Systems (via the eCatalog) to their customers, constituents, or members and to validate the performance and the benefits of packaged CHP. Customer Engagement Programs can range from education and outreach on the benefits and applicability of CHP, to technical assistance in evaluating and implementing CHP, to incentives or other financial support depending on the objectives and resources of individual Customer Engagement Partners.


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View Registered Customer Engagement Partners

Applicable Customer Engagement Partners and program URLs will be indicated on the detailed equipment data sheets when the eCatalog is searched by ZIP code. Below you can search for registered Customer Engagement Partner programs by state, city or utility and see a brief program description and program URLs. Note that all Customer Engagement Partner program eligibility requirements, effective dates and terms and conditions should be carefully read and understood before factoring them into to CHP project plans and financials.

9 Matching Results
  • State Program


    Since 2000, NYSERDA has administered a series of CHP incentive programs of various styles, with specific emphasis on preference for packaged CHP since 2012. For the five-year term 2013-2017, NYSERDA issued 133 contracts totaling $48 million supporting the aggregate deployment of 30 MW of clean and highly-efficient packaged CHP systems (applications received and viable but not yet contracted through early 2019 represent an additional $52 million of incentives).

    NYSERDA animates the market through education and outreach, technical assistance, and cost-sharing of detailed site-specific feasibility studies. Education and outreach includes a wide range of activities, such as site tours of operational CHP systems, vendor-to-customer expositions, and a performance data website that benchmarks a CHP project against its peers ( Technical assistance is provided via NYSERDA’s expert helper agent and includes no-cost preliminary screening for applicability/sizing of CHP systems, as well as one-on-one coaching to assist a host site with preparing an RFP, conducting a tour for prospective bidders, vetting received bids, contemplating the procurement options of buying or leasing or Power Purchase Agreements (PPAs).

    NYSERDA has offered incentive funds for the installation of CHP systems via pre-screened solution providers. Beginning in 2013, the NYSERDA CHP incentive budget was approximately $100 million -- the incentive program achieved early success, and by February 2019 the budget became exhausted and the program closed. Even though the incentive rate periodically declined, the market uptake continued to ramp-up, reached a tipping point in February 2019, and it now appears that the market in New York can flourish driven by market-based compensation even in the absence of incentives. There is a continuing role for NYSERDA to sponsor education and outreach to both drive customer preference for CHP solutions and to assist solution providers’ capabilities to deliver replicable modular/packaged CHP systems.

    NYSERDA is exploring program offerings to further position CHP as a resiliency solution at critical infrastructure, including a possible future incentive program for CHP when paired with Solar+Storage (hybrid systems). If NYSERDA issues such a Solar+Storage+CHP program, NYSERDA would link the requirement for eligibility for such incentives to a specific subset of those packages/solution providers recognized in the USDOE CHP eCatalog.

  • State Program

    Missouri Division of Energy

    The Missouri Division of Energy (DE) assists, educates, and encourages Missourians to advance the efficient use of diverse energy resources to drive economic growth, provide for a healthier environment, and achieve greater energy security for future generations. DE is excited about CHP because of the energy efficiency, reliability, resiliency and associated economic development benefits it offers. DE administers the Energy Loan Program which provides low interest loans to CHP-candidate entities including public and private not-for-profit hospitals, cities, counties, water and sewer districts, and public & private educational institutions. DE also provides technical and coordination assistance to commercial and industrial businesses considering CHP applications.

  • State Program

    Maryland Energy Aministration

    The Maryland Energy Administration (MEA) is pleased to announce the launch of the Fiscal Year 2020 (“FY20”) Combined Heat and Power Grant Program. The program is designed to further encourage Combined Heat and Power (CHP) growth in the State. This $4.2 Million first come, first served program will target eligible commercial, industrial, institutional, and critical infrastructure facilities (including healthcare, wastewater treatment, and essential state and local government facilities). Note: As part of the PHI/Exelon Merger, up to $3.5 Million of the $4.2 Million program budget is reserved for projects being implemented in PEPCO and Delmarva Power Territories. Applications will be reviewed on a first come, first served basis.

    The FY20 MEA CHP grant program will provide grants to encourage the implementation of CHP technologies in eligible commercial, industrial, institutional, agricultural, educational, and critical infrastructure facilities (including healthcare, wastewater treatment, and essential state and local government facilities), and to encourage the implementation of CHP technologies that leverage biogas/biomass as a fuel source in commercial, industrial, institutional, and critical infrastructure facilities.

    Individual grants range in size from up to $425/kW to up to $575/kW, based on the size of the CHP system, with a maximum per project cap of $500,000, subject to funding availability.

    CHP eCatalog: Applicants are strongly encouraged to utilize the U.S. Department of Energy’s (“DOE”) CHP eCatalog when considering CHP systems for their facilities. This comprehensive catalog of packaged CHP systems allows for searching and filtering of technically vetted systems based upon the facility’s energy needs and site characteristics. To access the CHP eCatalog, visit the U.S. DOE’s website at

    Note on MICRO-CHP: MICRO-CHP Projects, meaning projects which are 60 KW or less, are eligible for up to 50% of the total project cost, after all other incentives and rebates are applied, with a maximum of $75,000. Micro-CHP Projects must be cost-effective to be eligible for the up to 50% incentive, otherwise, projects will be eligible for incentives at $575 per kw. Projects must be based in Delmarva or Pepco Power Service territories to be eligible and must participate in their utility incentive programs.

    For more information:

  • Utility Program

    Baltimore Gas & Electric

    Baltimore Gas & Electric (BGE), headquartered in Baltimore, is Maryland’s largest gas and electric utility, delivering power to more than 1.2 million electric customers and more than 655,000 natural gas customers in central Maryland. The Combined Heat and Power (CHP) program is offered as part of the utilities’ EmPOWER Maryland energy efficiency programs and is an additional component of the BGE Smart Energy Savers Program®.
    The CHP program is intended to provide customer incentives that will make it more economically viable for Commercial and Industrial customers to employ CHP to reduce their energy (kWh) consumption and demand (KW) usage. Eligible CHP systems must be sized to meet all or a portion of the customer’s on-site load, not to exceed 100% of most recent historical annual consumption or peak demand. Incentives are not available for CHP systems that serve off-site customers, exports to the grid, or are not located on the customer’s property.
    Incentives under the program are calculated by the system capacity and three payments are comprised of a Design Incentive, Commissioning Incentive, and a Production Incentive.
    Incentive Amount: $1,200/kW up to and including 1 MW; $900/kW over 1 MW.
    1) Design Incentive: 10% of total incentive at project approval, subsequent to signed commitment letter and acceptance of minimum requirements document.
    2) Commissioning Incentive: 30% of total incentive after installation is complete, subsequent to commissioning of the CHP system and BGE inspection.
    3) Production Incentive: 60% of total incentive after receiving 12 contiguous months of actual kWh generation data received within 24 months of project installation, subsequent to review of metering data. Payment will be prorated, based on actual kWh generation and will be capped at 60% of total incentive. For example, if the actual kWh generation is 80% of estimated, the Production Incentive will be decreased by 20%.
    Project Caps: Design and Installation incentives are capped at $1.25 million and Production incentives are capped at $1.25 million. A limit of one project per customer site every 3 years applies.
    BGE seeks to assist those customers who are interested in CHP and be able to make more informed decisions about possible participation in the CHP Program. A dedicated CHP outreach specialist is available to assist applicants through the entire process.
    More information is available here:

  • Utility Program

    AEP Ohio

    The Combined Heat and Power and Waste Energy Recovery Program (CHP/WER) supports the installation of high efficiency, sustainable and cost effective projects in AEP Ohio’s service territory as allowed by SB 315.

    Combined Heat and Power (CHP) is a cogeneration strategy which involves the generation of both electricity and useful heating (or cooling). CHP is a thermodynamically efficient method of generating electricity because it utilizes waste heat for local heating or cooling. The CHP program is focused on incentivizing and enabling development of efficient CHP systems.

    Waste Energy Recovery (WER) is an alternative approach of generating electricity through capture and reuse of waste heat. Heat recovery technologies frequently reduce the operating costs for facilities by increasing their energy productivity.

  • Utility Program

    Peoples Natural Gas

    Peoples Natural Gas (Peoples) is the largest natural gas LDC company in Pennsylvania, providing reliable, low cost natural gas service to approximately 740,000 customers in Western Pennsylvania, West Virginia, and Kentucky. We are in the business of energy, and as such, we're always interested in teaming up with businesses to help our customers be successful. We want to help our customers utilize combined heat and power (CHP) and other alternative renewable energy solutions to save big on their energy bills, meet their CSR goals, and embrace sustainable development.

    Peoples provides natural gas service to CHP facilities at Duquesne University, Indiana University of Pennsylvania, Chatham University, Energy Innovation Center, Firestone and Nor-folk Southern Railroad. In addition, we use CHP to power our own office facility in Etna, PA. We are technology agnostic and work directly with CHP manufacturers and representatives. Peoples also works with Energy Contractors who support CHP design including LLI Engineering, Centrica Business Solutions and IMG Midstream. CHP Systems benefit the community and the environment by optimizing the heat and power delivery service to the customer. Peoples believes the opportunity to capture the benefits of economic plentiful gas produced in Pennsylvania to heat and power buildings will save customers money and generate economic development in Pennsylvania. The process of generating two energies from one combustion cycle or chemical reaction significantly reduces carbon emissions.

    Peoples has progressive programs that support the development of CHP. We believe these programs will reduce barriers to such CHP deployment within our service territory. Peoples is very well positioned to promote CHP to its customers. We provide competitive distribution services and competitive commodity partners, so that customers can see real savings. Peoples is also interested in supporting the development of projects in this area for two reasons one (1) adding CHP to our energy portfolio will be key to meeting our sustainability goals of significantly reducing our carbon footprint and two (2) customers considering on-site power generation through a CHP solution are also interested in utilizing renewable natural gas (RNG) as their primary fuel for cogeneration. CHP and RNG will both continue contribute to Pennsylvania's goal of reducing statewide GHG emissions 26% by 2025 and 80% by 2050. Talk to William about CHP at

  • Utility Program


    ComEd is a unit of Chicago-based Exelon Corporation that powers the lives of more than 4 million customers across northern Illinois. The ComEd Energy Efficiency Program provides incentives that will make it more economically viable for commercial, institutional, and industrial customers to employ CHP to reduce their energy consumption.
    Production incentives pay out at $0.12 per eligible kWh, based on a 12 month M&V period. For more information, visit the ComEd Custom webpage, email us at [email protected] (for businesses) or [email protected] (for public sector customers), or contact us at 855-433-2700.

  • Utility Program

    Con Edison

    Con Edison provides electric, gas, and steam service for the 10 million people who live in New York City and Westchester County. Through Non-Wires Solutions, the company is deferring capital infrastructure upgrades by implementing, in targeted areas, Distributed Energy Resources (DERs) including CHP, Fuel Cells and Energy Storage.
    Only customers connected to specific networks or feeders are eligible. For details visit Con Edison incentive program – Private Generation. Contact [email protected] to confirm eligibility of your project.

    CHP Incentive: up to $1800/kW (depending on project sizing)
    Requirements: Detailed project schedule, Project drawings, List of required permits and/or approvals, Project description (Feasibility study), Project Summary Form, Signed Application.
    Contact [email protected] to confirm eligibility of your project.

  • Utility Program

    DTE Energy

    DTE Energy is a Detroit-based diversified energy company involved in the development and management of energy-related businesses and services nationwide. DTE Energy’s operating units include an electric utility serving 2.2 million customers in South-eastern Michigan and a natural gas utility serving 1.3 million customers in Michigan. The DTE Energy portfolio also includes non-utility energy businesses focused on power and industrial projects, natural gas pipelines, gathering and storage, and energy marketing and trading.

    DTE is currently exploring CHP in their territory as a way to provide customers with natural gas solutions to make business decisions and strengthen the DTE customer base. CHP can help customers achieve individual goals related to resilience, energy efficiency, emission reductions, and energy cost savings, and DTE would like to continue providing customers with solutions to meet these goals.

    DTE is also assessing CHP program options and would ultimately like to work with other Michigan utilities, regulators, and policymakers to advance CHP as an energy efficiency resource in the state. This would incentivize CHP at customer sites and also provide an opportunity for DTE to integrate the packaged CHP eCatalog into the offering.

    DTE Gas has already been promoting CHP through local events and conversations with large customers and plans to continue working with the Midwest CHP Technical Assistance Program (TAP) and Energy Solutions Center (ESC) on technical assistance and educational activities.

    Providing technical assistance to end-users can help them overcome initial project hurdles and transition to more detailed project assessments. DTE currently has staff resources that are focused on promoting CHP and can provide technical assistance to customers that are interested in CHP.

    For more information on how DTE can assist your business email us at: [email protected]

Customer Engagement Partners


Enrollment Requirements

Customer Engagement Partners with market engagement programs that support Packaged CHP deployment are invited to enroll in the eCatalog. Engagement Partner programs will be identified on the Packaged CHP Systems equipment cards by the following symbol:

  • CE

Detailed Packaged CHP System equipment data sheets will show registered Customer Engagement Partner program descriptions, contact information, specific technical assistance if provided by the Engagement Partner, and program URL(s). when the eCatalog is searched by ZIP code.

For more information see:
eCatalog Requirements Guide

Enroll Your Program in the eCatalog

Complete our brief enrollment form with information about your organization, your primary CHP program contact or program implementer, a description of your CHP program, applicable territory, and logo (if available).